Returns & Exchanges
At Barclay Products Limited, we stand behind the quality of our home furnishings and fixtures, offering a 30-day return window for items in their original packaging. We strive to ensure your complete satisfaction with every purchase for your home renovation or decor project.
Initiate Your Request
Contact our customer service team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and specific shipping instructions.
Prepare the Package
Securely pack the unused item in its original manufacturer packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.
Ship the Item
Affix the provided return label to the exterior of the crate or box and drop it off at an authorized carrier location, keeping a copy of your tracking number for reference.
Quality Inspection and Refund
Once our warehouse receives and inspects the returned product for resale condition, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing